Services

The New Haven Fire Department is ready to respond to a myriad of emergencies. Whether called upon to respond to a fire, medical emergency, automobile accident, hazardous materials incident or any other emergency New Haven Firefighter are prepared.

911 Communications Center Fire Suppression Emergency Medical Services Fire Marshal Technical Rescue Hazardous Materials Response 911 Communications Center New Haven Fire Department Communications is equipped with state-of-the-art equipment to serve the people of New Haven. The Lucent Technologies Palladium computer system receives 911 calls. Other calls may be received via seven digit conventional phones and direct line from alarm companies or other public safety agencies. In 1999 Emergency Telecommunicators answered nearly 100,00 911 calls, 18,000 calls for service via other lines and dispatched almost 30,000 emergencies. Dispatch of fire units is completed by use of the Zetron Alert System connected to al stations and Fire Department Facilities. The New Haven Fire Department operates radios in the 800 Megahertz range. Channel 1 is reserved for dispatch. This frequency is 851.3125 Megahertz. Channel 2 is reserved for fire ground communications. This frequency is 851.0125 Megahertz. Communications also has the ability to communicate with New Haven Police, Yale Police, State Fire Radio, Inter-City and Public Works. Assisting telecommunicators in managing alarms is a Computer Aided Dispatch System, which cross-references available companies in a geographic area. This assures a prompt response. New Haven Fire Department Radio Codes and Signals SIGNAL MESSAGE 4 Fire Department Needs Assistance 21 Request a Box Alarm 22 Request a Second Alarm 23 Request a Third Alarm 24 Request a Fourth Alarm 25 Request a Fifth Alarm 26 Request an Ambulance 27 Request a Battalion Chief to Respond 28 Request the Fire Marshal to Respond 29 Request the Police to Respond 30 Request the Arson Unit to Respond 61 Telephone Call 62 Out of Service 63 Company On-Duty 64 Radio Test 65 Investigating Fire Location 72 Minor Fire 73 Working Fire 74 False Alarm No Fire Found 75 Non-Fire Situation 99 Message Understood 100 Cardiac Arrest New Haven Fire Department Radio Designations and Assignments Unit Designation Mobile Radio Officer’s Portable Radio Other Portable Radio Chief of Department Car 31     Deputy Chief Car 32     East Battalion Chief Car 33     West Battalion Chief Car 34     Director of Training Car 36     Fire Marshal Car 37     Assistant Chief Administration Car 38     Assistant Chief Operations Car 39     Squad 1 Support Unit Car 42     Foam Unit Car 43     Command & Communications Unit Car 45     Brush Truck Car 48     Supervisor of Motor Apparatus Car 51     Repair Shop Vehicle 2 Car 52     Hydrant Repair Car 53     Supervisor of Building Maintenance Car 54     Building Maintenance Car 55     Supervisor of Communications Car 80     Drillmaster Car 81     Assistant Drillmaster Car 82     Assistant Drillmaster Car 83     Assistant Drillmaster Car 84     Arson Unit Captain Car 90     Arson Van Car 91     Investigator’s Car Car 92     EMS Supervisor EMS 5     Engine 4 Engine 4 Engine 4 Portable Engine 4 Pump Engine 5 Engine 5 Engine 5 Portable Engine 5 Pump Engine 6 Engine 6 Engine 6 Portable Engine 6 Pump Engine 8 Engine 8 Engine 8 Portable Engine 8 Pump Engine 9 Engine 9 Engine 9 Portable Engine 9 Pump Engine 10 Engine 10 Engine 10 Portable Engine 10 Pump Engine 11 Engine 11 Engine 11 Portable Engine 11 Pump Engine 15 Engine 15 Engine 15 Portable Engine 15 Pump Engine 16 Engine 16 Engine 16 Portable Engine 16 Pump Engine 17 Engine 17 Engine 17 Portable Engine 17 Pump Truck 1 Truck 1 Truck 1 Portable Portable 61 Truck 2 Truck 2 Truck 2 Portable Portable 62 Truck 3 Truck 3 Truck 3 Portable Portable 63 Truck 4 Truck 4 Truck 4 Portable Portable 64 Truck 5 Truck 5 Truck 5 Portable Portable 65 Squad 1 Squad 1 Squad 1 Portable Squad 1 Pump, Alpha & Bravo Squad 2 Squad 2 Squad 2 Portable Squad 2 Pump, Alpha & Bravo Emergency 1 Emergency 1 Emergency 1 Portable   Emergency 2 Emergency 2 Emergency 2 Portable   Teaching Children to Use 9-1-1 Seconds count during an emergency. Everyone needs to use 9-1-1 properly to get quick help during a fire, medical emergency or a crime. This is especially true for children. They can, and must be taught how to correctly use the 9-1-1 system to save a life.       Follow these guidelines to teach children the proper way to use 9-1-1 to report emergencies: Do... Always call from a safe location. If the house is on fire, get out first and then call from a nearby telephone. Teach children their full name and address. And always post your full address near your home phone. Teach children to remain as calm as possible when speaking with the 9-1-1 operator so they can get the provide the correct information to send help. Wait until the 9-1-1 operator tells you it is okay to hang up the telephone. It is common for 9-1-1 operators to keep young callers on the line until help arrives. 9-1-1 operators are also trained to provide life saving directions to callers during medical emergencies. If you call 9-1-1 by mistake, don't hang up. Tell the 9-1-1 operator there is no emergency and you dialed by accident. If you hang up before speaking with the operator, they could send emergency crews to your location needlessly. Do not... Do not call 9-1-1 as a joke or prank. You can get into serious trouble. More importantly, you can delay someone else getting the help they need in an emergency. Do not hang up the telephone until the 9-1-1 operator tells you it is okay to do so. PLEASE SAVE 9-1-1 FOR REAL EMERGENCIES! Fire Suppression The backbone of any Fire Service organization is their ability to fight fires. The New Haven Fire Department is second to none. Hours of training coupled with experience, dedication and love for the job has made New Haven Firefighters a leader in the industry. Helping firefighters in their quest to save lives is the Thermal Imager. Modern technology meets the firefighter with this life saving tool allowing the firefighter to see through smoke. Emergency Medical Services In order to more effectively serve the public and meet our mission goal of saving lives the fire service has always been on the forefront of pre-hospital care. Approximately eighty percent of calls for service are request for emergency medical assistance. The New Haven Fire Department Emergency Medical Services Division is headed by Lieutenant Abraham Colon. Paramedics are equipped with state-of-the-art LifePak 12s. All 1st Responder Engine Companies are equipped with LifePak 500. Fire Marshal 2005 Annual Report of the Office of The Fire Marshal Joseph Cappucci Fire Marshal Technical Rescue The fire service in general has realized to meet our mission statement of protecting lives, has brought us into the highly specialized areas of rescue work such has high-angle rope rescue, confined space rescue and complex vehicle extrication. These areas require training above that of the average firefighter. Firefighters train for specialized rescue in confined spaces. This is an extremely hazardous task often times entering environments with hazardous atmospheres. Rescues of this nature require tenacious firefighters to undergo hazardous condition to effect victim rescue. High angle and low angle rescue is something New Haven Firefighters must train regularly for. The topography of New Haven requires it. The use of ropes and the knowledge of knots is paramount in the fire rescue service. Learn How To Tie A Fire Service Knot: Clove Hitch: Used as a utility knot for securing tools or equipment. Butterfly Knot: Used for a hand or foot hold while climbing.  Hazardous Materials Response The changing world has sparked a renewed interest in Hazardous Materials preparedness. As a result of the September 11, attacks and the fear of bio-terrorism and weapons of mass destruction, the New Haven Fire Department was forced to evaluate it's state of readiness. This lead to the formation of a Special Operations Division who would be responsible for the development and training of sixty Hazardous Materials Technicians as well as outfitting a a response unit for these operations. In record time, "think-tank" of firefighters brought the the current state of readiness to a higher level. Here New Haven Firefighters can be seen training with state-of-the-art equipment on how to control leaks of Hazardous Materials. Members of Squad 2 and Engine 9 Participate in a Level "A" Haz-Mat Excercise During a visit by Senator Joe Lieberman to The New Haven Fire Academy. Seen Left to Right FF Tortora, FF Fitzgerald, Lt. Brian Jooss, FF Farrell.