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    Fire Department


    The New Haven Fire Department is ready to respond to a myriad of emergencies. Whether called upon to respond to a fire, medical emergency, automobile accident, hazardous materials incident or any other emergency New Haven Firefighter are prepared.

    City of New Haven Apparatus Activity

    January 1, 2015 - December 31, 2015

    Apparatus ALS-Medical BLS-Medical Box Alarm AFA All Other Total
    Emergency 1 (Woodward Ave) 5,719 385 169 7 10 6,290
    Emergency 2 (Howard Ave) 6,792 478 216 5 7


    Engine 4 (Grand Ave) 1,436 1,038 228 532 150


    Engine 5 (Woodward Ave) 438 355 100 62 120 1,075
    Engine 6 (Goffe St) 2,077 1,140 211 408 146 3,982
    Engine 8 (Whitney Ave) 602 389 117 309 88 1,505
    Engine 9 (Ellsworth Ave) 1,540 786 196 289 158 2,969
    Engine 10 ( Lombard St) 1,780 883 120 182 168 3,133
    Engine 11 (Howard Ave) 1,362 885 79 323 154 2,803
    Engine 15 (Fountain St) 1,386 710 97 267 149 2,609
    Engine 16 (Lighthose Rd) 175 122 10 8 44 359
    Engine 17 (East Grand Ave) 1,361 783 100 112 125 2,481
    Squad 1 (Whiteny Ave) 280 364 208 14 244 1,110
    Squad 2 (Ellsworth Ave) 434 348 203 77 245 1,307
    Truck 1 (Grand Ave) 0 0 94 748 98 940
    Truck 2 (Howard Ave) 0 0 74 361 167 602
    Truck 3 (Lombard St) 0 0 121 405 162 688
    Truck 4 (Goffe St) 0 0 164 932 223 1,319
    Total EMS Calls 18,789          
    Total Fire Calls 6,772          
    Total Unit Run 25,562 8,666 34,048      

    ALS-Advanced Life Support

    BLS- Basic Life Support

    AFA-Automatic Fire Alarm







    New Haven Fire Department Radio Designations and Assignments

    Unit Designation Mobile Radio
    Chief of Department Car 31
    Deputy Chief Car 32
    East Battalion Chief Car 33
    West Battalion Chief Car 34
    Director of Training Car 36
    Fire Marshal Car 37
    Assistant Chief Administration Car 38
    Assistant Chief Operations Car 39
    Squad 1 Support Unit Car 42
    Foam Unit Car 43
    Command & Communications Unit Car 45
    Brush Truck Car 48
    Supervisor of Motor Apparatus Car 51
    Repair Shop Vehicle 2 Car 52
    Hydrant Repair Car 53
    Supervisor of Building Maintenance Car 54
    Building Maintenance Car 55
    Supervisor of Communications Car 80
    Drillmaster Car 81
    Assistant Drillmaster Car 82
    Assistant Drillmaster Car 83
    Assistant Drillmaster Car 84
    Arson Unit Captain Car 90
    Arson Van Car 91
    Investigator’s Car Car 92
    EMS Supervisor EMS 5
    Engine 4 Engine 4
    Engine 5 Engine 5
    Engine 6 Engine 6
    Engine 8 Engine 8
    Engine 9 Engine 9
    Engine 10 Engine 10
    Engine 11 Engine 11
    Engine 15 Engine 15
    Engine 16 Engine 16
    Engine 17 Engine 17
    Truck 1 Truck 1
    Truck 2 Truck 2
    Truck 3 Truck 3
    Truck 4 Truck 4
    Squad 1 Squad 1
    Squad 2 Squad 2
    Emergency 1 Emergency 1
    Emergency 2 Emergency 2

    Teaching Children to Use 9-1-1


    Dialing 911 for Kids logo

    Seconds count during an emergency. Everyone needs to use 9-1-1 properly to get quick help during a fire, medical emergency or a crime.


    This is especially true for children. They can, and must be taught how to correctly use the 9-1-1 system to save a life.


    Follow these guidelines to teach children the proper way to use 9-1-1 to report emergencies:


    • Always call from a safe location. If the house is on fire, get out first and then call from a nearby telephone.
    • Teach children their full name and address. And always post your full address near your home phone.
    • Teach children to remain as calm as possible when speaking with the 9-1-1 operator so they can get the provide the correct information to send help.
    • Wait until the 9-1-1 operator tells you it is okay to hang up the telephone. It is common for 9-1-1 operators to keep young callers on the line until help arrives. 9-1-1 operators are also trained to provide life saving directions to callers during medical emergencies.
    • If you call 9-1-1 by mistake, don't hang up. Tell the 9-1-1 operator there is no emergency and you dialed by accident. If you hang up before speaking with the operator, they could send emergency crews to your location needlessly.
    Do not...
    • Do not call 9-1-1 as a joke or prank. You can get into serious trouble. More importantly, you can delay someone else getting the help they need in an emergency.
    • Do not hang up the telephone until the 9-1-1 operator tells you it is okay to do so.

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    Fire Suppression

    The backbone of any Fire Service organization is their ability to fight fires. The New Haven Fire Department is second to none. Hours of training coupled with experience, dedication and love for the job has made New Haven Firefighters a leader in the industry.

    Picture of Firemen Rescuing a Burning Building

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    Organizational Statement

    The New Haven Department of Fire Services was incorporated in 1862. The Department was established as a municipal corporation for the purposes of extinguishing fire pursuant to the statutory provisions of that time. In the years since its creation, the New Haven Department of Fire Service has evolved into a multi-disciplined emergency service organization. The Department provides fire prevention and suppression services in addition to emergency medical services, advanced rescue techniques, hazardous materials containment and mitigation planning.

    Mission Statement

    The mission of the New Haven Fire Department is to contribute within appropriate authority to the maintenance and improvement of the quality of life in the City of New Haven through fire suppression, fire prevention, emergency medical service, rescue, emergency communications, special services, emergency management, and the effective training for an administration of these activities. These activities are to be provided for all that live and work, visit or invest in our City.
    The focus of the Mission Statement and strategic planning effort shall be used to provide as a minimum to its taxpayers and guests visiting the community. The potential covers a wide array of hazards and delivery parameters. They include the following services:

    Fire Suppression

    Fire Suppression operations are organized to effectively combat the types of fires that are likely to occur in the City of New Haven. The tactical priorities of suppression activities are as follows:

    • 1. Life Safety - primary search, secondary search, all occupants or those in danger removed from harm or harm removed from them. Rescuing occupants by fire extinguishment or by direct rescue.
    • 2. Incident Stabilization, Situation out of control has been brought under control
    • 3. Property Conservation, loss to property or the environment has stopped or reduced

    Firefighters are trained and equipped to perform an aggressive interior or exterior assault on structure fires in order to accomplish the goals. Fires in structures present the highest probable risk to life and property in our city. This includes fires involving occupancies such as single and multiple family dwellings, health care facilities, educational facilities, hotels, stores, office buildings, warehouses and various industries. There are various construction types common within the protection area ranging from wood frame detached building to sprawling strip malls constructed of concrete and steel trusses.

    The department also experiences a large risk of non-structural locations and facilities. Outside fires involving brush, woods, propane and natural gas, and electrical equipment are not uncommon. The city also contains major highways, a deep-water port, railways, and a commuter airport. These transportation networks present the additional risk in the respective vehicles and cargo.

    Emergency Medical Services

    The Department of Fire Service is assigned by the State Department of Public Health Office of Emergency Medical Services to provide emergency medical pre-hospital care to our citizens and visitors in the levels of first responder (BLS) with AED capability and mobile intensive care (MICP). Based upon emergency medical dispatch procedures, the nearest BLS and MICP unit, if necessary is dispatched to all EMS alarms received by the City's 911 Center. Based upon the situation, a private ambulance is dispatched for transport to the hospital. Members of the New Haven Fire Department are trained and certified as Emergency First Responders, Emergency Medical Technicians and Paramedics. Care is dictated by the level of training, equipment and medical authorization.


    Multi-Discipline rescue services are provided to cover a number of technical situations. These types of rescues include but are not limited to: vehicle extrication, boat / water emergencies, cold water rescue, confined space rescue, high angle rescue, structural collapse, machinery entrapment, and trench collapse rescue.

    Picture of firefighters training for specialized rescue in confined spaces.

    Picture of firefighters training for specialized rescue in confined spaces.

    Firefighters train for specialized rescue in confined spaces. This is an extremely hazardous task often times entering environments with hazardous atmospheres. Rescues of this nature require tenacious firefighters to undergo hazardous condition to effect victim rescue.

    Picture of firefighters training for high and low angle rescue.

    High angle and low angle rescue is something New Haven Firefighters must train regularly for. The topography of New Haven requires it. The use of ropes and the knowledge of knots is paramount in the fire rescue service.


    Learn How To Tie A Fire Service Knot:

    Clove Hitch: Used as a utility knot for securing tools or equipment.

    Clove Hitch

    Butterfly Knot: Used for a hand or foot hold while climbing. 

    Butterfly Knot

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    Hazardous Materials

    Members of the New Haven Fire Department are trained to perform at a minimum of the operational level for hazardous materials response. In order to meet the needs of the community and our partners, a dedicated force of firefighters are specially trained to mitigate incidents at the OSHA hazmat technician level. Standard operating guidelines have been established to provide direction to command staff, enabling a cohesive unit to operate in this advanced level response; scene operations follow and organized approach using an incident management system. Additionally, the department seeks to use community resources as an adjunct to its response team and participates in the New Haven Area Special Hazards Team as the core unit of the Southern Division.

    Picture of New Haven firefighters training with state of the art equipment on how to control Hazardous Material leaks.
    Here New Haven Firefighters can be seen training with state-of-the-art equipment on how to control leaks of Hazardous Materials.

    Members of Squad 2 and Engine 9 Participate in a Level "A" Haz-Mat Excercise during a visit by Senator Joe Lieberman to The New Haven Fire Academy. (Left to Right FF Tortora, FF Fitzgerald, Lt. Brian Jooss, FF Farrell)
    Members of Squad 2 and Engine 9 Participate in a Level "A" Haz-Mat Excercise During a visit by Senator Joe Lieberman to The New Haven Fire Academy.

    Fire Prevention

    Fire prevention activities provided by the department are part of the comprehensive plan to protect life and property from fire and other hazards. Code enforcement, pre-construction plan review, public education, and fire investigations are the major components of the fire prevention plan.

    Code Enforcement and Plan Review

    The Department has the responsibility to enforce many sections of Chapter 541 of the Connecticut General Statutes including numerous codes imposed by these statutes. Annual inspections of buildings and plan reviews of proposed buildings for compliance with State statutes and regulations are conducted to rectify conditions which may cause fire situations that may allow a fire to spread uncontrolled. The primary goal of these inspections is to ensure the safe egress of occupants who may be endangered by the fire or its products. The Fire Marshal, Deputy Fire Marshal, Life Safety Compliance Officer, Public Assembly Inspector, Inspectors are certified to carry out these objectives as assigned.

    Fire Investigation

    An investigation of all fires is conducted to determine the origin and cause of the ignition. This information is required in order to prevent the occurrence of future fires or at the very least reduce the severity. If the fire is determined to be incendiary, a thorough investigation is intended to prosecute the guilty party. In this case, the investigation becomes a deterrent to the crime of arson. The investigations are performed by department personnel in conjunction with a New Haven Police Officer that is dedicated to such investigations. Other Law Enforcement agencies may also be utilized. The data gathered may be useful in targeting the areas of the city, demographics, and occupancies, which are more likely to have fires. This information is then utilized in the strategic planning process to more effectively serve the city.

    Public Education

    Fire safety awareness programs focus on early childhood education and self-preservation training methods. This program entails the delivery of fire safety education to day care, Pre-K and Kindergarten classes in schools and high school students on an on-going basis. Community wide safety issues are incorporated into the department's participation in neighborhood associations. Programs aimed toward senior citizens groups in an effort to address their particular needs are provided as well.

    Organizational Structure

    Honorable Board of Fire Commissioners

    The governing body of the Department is the Honorable Board of Fire Commissioners. The Board has five commissioners appointed by the mayor of the City of New Haven. The Board shall advise and consult with the fire chief concerning matters pertaining to the chief's duties and the conduct of the department. The Mayor appoints each commissioner to a term of three years. The Chief and the Board of Fire Commissioners confer on the goals of the department and it is the responsibility of each to monitor the achievement of those goals to ensure the efficient and adequate performance of the department.

    Management / Fire Chief

    The Fire Chief is a full-time position appointed by the Mayor on the basis of merit and ability. NFPA 1021, Standard for Fire Officer Professional Qualifications may be used as the basis for determining qualifications. The position of Chief has tenure of office under the provision of State Statutes and can be removed only for cause. The Fire Chief is the administrative and technical head of the Fire Department, and is charged by law with the protection of life and property against "hazardous situations" that may occur due to fire, flood, wind, explosions, etc.
    The Chief is responsible for all managerial functions and command of fire suppression forces, included, but not limited to, financial management, personnel management, fire prevention, code enforcement, fire safety education, fire investigation, planning, maintenance, training, community relations, communications, safety and health. The Fire Chief assigns various administrative and command functions to other officers and personnel in order to maintain efficiency and ensure execution of the duties. Examples of the duties include submitting an annual budget estimate to the Board of Aldermen for fire-fighting personnel, equipment, maintenance and overall operation of the fire department; the procurement of apparatus and equipment procured, including parts, maintenance and operating expenses; organizing and maintaining accurate records of all business transacted by the department, including employment and promotional records. Establishes and enforces regulations for department personnel; establishes standard operating procedures and fire-fighting techniques; exercises ultimate authority at all emergencies attended; motivates personnel to work productively to achieve the desired goals of the department; submits monthly and annual reports to the Board of Fire Commissioners describing the department's activities, accomplishments and long range recommendations.
    The Fire Chief is responsible for ensuring a positive relationship with other resource groups in the community such as law enforcement, public works, water authority, and other departments to facilitate useful cooperation, particularly during emergencies.

    Fire Marshal

    The Fire Marshal of the Department shall be certified as such by the State of Connecticut, Department of Public Safety. Following a competitive examination, the Fire Chief recommends a candidate for the position of Fire Marshal for approval by the Board of Fire Commissioners. The supervisor of the Fire Marshal is the Fire Chief.
    The Fire Marshal is Responsible for administering the fire prevention activities of the department, including code enforcement, fire investigation, and public education. Many duties and responsibilities of the Fire Marshal are imposed by Chapter 541 of The Connecticut General Statutes. The responsibilities include inspections of all buildings and facilities for public use and all occupancies regulated by the Connecticut Fire Safety Code. Additional duties include investigation and reporting of the origin and cause of all fires within the city's jurisdiction; enforcement of state regulations covering oil burning equipment and storage, use and transportation of explosives, flammable liquids, and gases; enforcement of the manufacturing employer of hazardous material notification law; inspection of fireworks and special effects displays for compliance with regulations; inspection of outdoor amusements; review of plans and specifications for proposed construction; establishing and administration of fire lanes; determination of the level and need for fire protection at exhibitions or amusements, and many other detailed duties.

    Line Personnel

    The New Haven Department of Fire Service provides emergency services through the use of paid career personnel. Career personnel provide a rapid initial response to fire, medical and special hazard emergencies. Mutual aid may be requested from surrounding municipal fire departments to assist with the mitigation of incidents, which may exceed the resources or capabilities of this department. Our personnel are divided into four working divisions. Each division works either a ten-hour day or a fourteen-hour night on a rotating basis. There are ten fire houses located strategically throughout the city. Each firehouse is supervised by a Captain, Lieutenant or both. These officers are responsible for their respective crews and equipment. Each officer rides an Engine, Truck or Heavy Rescue Squad piece of apparatus, and serves under the ultimate direction of the Fire Chief. In the event of a large incident the department's Mobilization Plan is enacted to assist with the emergency's and supplement on duty personnel.
    Examples of the duties of a firefighter include operation, inspection and minor maintenance of the fire apparatus and equipment; fire suppression activities; such as search and rescue, directing hose streams, ventilation and working from ladders, applying foam; administering first aid, performing various rescue techniques involving hydraulic tools, cold water rescue equipment and ropes; identifies hazardous materials; participates in defensive product control and decontamination; cleaning and light maintenance of the stations. The immediate supervisor of a Captain or Lieutenant is a Battalion Chief. The Battalion Chiefs immediate supervisor is the Deputy Chief.


    Each member of the Department is provided with an initial training course that is administered by staff assigned to the Training Academy which permits new employees to attain state certification as Firefighter I, II and Emergency Medical Technician-Basic. Educational programs are delivered by state certified instructors and are based on a formal curriculum package. As this city operates a regional training facility, opportunities are made available to all members to continue their education by enrolling in ongoing training courses sponsored by the Connecticut Commission on Fire Prevention and Control, the National Fire Academy and a variety of supporting agencies. Furthermore, to comply with OSHA and NFPA requirements, in-station training lessons are developed by Academy Staff and administered to all personnel. Specialized training is provided to those units responsible for advanced level operations.

    Standard Operating Guidelines

    The New Haven Fire Department provides its members with an established composition of "SOG's" that serve as the basis for incident response. These include dispatch protocols. Response procedures as well as on-scene fire suppression, rescue and EMS guidance documents. Additionally, the Chief of Department provides direction through publication of General Orders and Bulletins. All directives are based upon firefighter safety and follow recommendations set forth by administrative agencies such as the National Fire Protections Agency (NFPA) and the Occupational Safety and Health Administration (OSHA). These documents are provided to each member upon entering the fire service and are available / posted in each station.


    *Document was originally published October 28th 2004 and revised March 2011.


    Members of Squad 2 and Engine 9 Participate in a Level "A" Haz-Mat Excercise during a visit by Senator Joe Lieberman to The New Haven Fire Academy. (Left to Right FF Tortora, FF Fitzgerald, Lt. Brian Jooss, FF Farrell)

    Members of Squad 2 and Engine 9 Participate in a Level "A" Haz-Mat Excercise during a visit by Senator Joe Lieberman to The New Haven Fire Academy. (Left to Right FF Tortora, FF Fitzgerald, Lt. Brian Jooss, FF Farrell)




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