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About City of New Haven, CT

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The City of New Haven, located in New Haven County, Connecticut, is one of the state’s oldest and most historically significant communities. Established in 1638 by English Puritans, it quickly grew into a center of trade, education, and culture. Today, New Haven is best known as the home of Yale University, an Ivy League institution founded in 1701, which has shaped the city’s reputation as a hub for higher education, research, and the arts.

New Haven’s history stretches back nearly four centuries, beginning as a planned colony with a distinctive nine-square grid layout that remains central to its downtown. During the 18th and 19th centuries, it became an industrial hub, producing hardware, clocks, carriages, and firearms. The city also played an important role in the American Revolution and was a center for innovation during the Industrial Revolution. In the 20th century, New Haven experienced significant growth in both its academic institutions and its diverse cultural communities, shaping the vibrant city known today.

New Haven has an estimated population of over 134,000 residents, making it the second-largest city in Connecticut. The city is ethnically and culturally diverse, with strong communities representing a variety of backgrounds.

Main Departments and Services

New Haven operates through a structured network of municipal departments that provide essential public services to residents. City Hall, located at 165 Church Street, serves as the central office for administrative and public functions.

Mayor’s Office and Administration

The Mayor’s Office oversees city governance and community initiatives. For inquiries, residents can contact the office at 203-946-8200. Press and media requests are handled through a dedicated line at 203-946-4933.

Public Safety

Public safety in New Haven is managed by both the Fire Department and the Police Department.

  • The Fire Department Headquarters can be reached at 203-946-6300, with fire safety regulations overseen by the Fire Marshal’s Office at 203-946-6232.
  • The New Haven Police Department Headquarters is located at 165 Church Street, 3rd Floor, New Haven, CT 06510. The office can be contacted at 203-946-6413, with general police services available at 203-946-6333. Police headquarters operates Monday through Friday from 9:00 a.m. to 5:00 p.m. The department provides 24/7 patrol services, crime prevention initiatives, traffic enforcement, and community engagement programs.

Community and Health Services

The city provides a wide range of social and public health services. The Health Department can be reached at 203-946-6999, while the Environmental Health Division is available at 203-946-8174. Community services information is accessible through 203-946-7907. The Animal Shelter operates under municipal care and can be reached at 203-946-8110.

Public Works and Building

Infrastructure and maintenance are handled by the Public Works Department, available at 203-946-7700, ensuring the upkeep of streets, sanitation, and city facilities. The Building Department, which oversees construction permits, safety codes, and inspections, can be contacted at 203-946-8048.






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